October 13, 2026
Subject: Important Notice Regarding Frontline Education Data Security Incident
Dear CCESC Staff,
The Columbiana County Educational Service Center was recently notified by Frontline Education of a data security incident that occurred on August 14, 2026. According to Frontline, the incident involved the exposure of certain employee information. At this time, it appears that Social Security numbers and dates of birth may have been exposed.
We understand that news involving personal information can be concerning, and we want to share what we know at this time, explain the steps being taken, and clarify the circumstances surrounding this incident.
This incident originated with Frontline Education and was not the result of an action by the CCESC. Frontline notified us of the incident and is responsible for investigating and addressing the breach within its systems.
According to Frontline, the company promptly investigated the incident with the assistance of an independent cybersecurity firm, remediated the vulnerability, engaged with law enforcement, and took additional steps to strengthen the security of its systems. Frontline has also indicated that it is not aware of any misuse of the information resulting from this incident.
Frontline has advised the CCESC that the following steps are being taken to support affected individuals:
Direct notification: Frontline will contact affected individuals and provide additional information about the personal information involved.
Regulatory notification: Frontline has notified the Ohio Attorney General of the incident.
Credit monitoring: Frontline is partnering with TransUnion to provide two years of free credit monitoring to individuals whose information was impacted.
Associated costs: Frontline will cover the costs associated with notification and the credit monitoring, identity theft protection, and cyber monitoring services being offered.
Dedicated support: Frontline has established a dedicated hotline at 833-516-8792, available Monday through Friday, from 8:00 a.m. to 8:00 p.m. Eastern Time, for questions related to this incident.
Ongoing updates: Frontline will continue to provide the CCESC with updates regarding the incident and its response.
We encourage staff to review any notification received directly from Frontline and take advantage of the protective services being offered if they are identified as affected individuals. You may also visit the Federal Trade Commission’s Identity Theft website for guidance on steps you can take following a data security incident: https://www.identitytheft.gov/databreach.
Please know that we take the protection of employee information seriously. While this incident occurred within a third-party provider's systems and was outside the CCESC's control, we recognize the importance of keeping our staff informed and sharing the information available to us. We will continue to communicate updates as additional information becomes available.
Thank you for your understanding.
Sincerely,
Columbiana County Educational Service Center Administration